Food Safety
Allergen & Nutrition
Allergen
At Hero Certified Burgers, Food Health & Safety is our number 1 priority. To get more information on our allergen guide, please view Hero Allergen Guide PDF to check common allergens present in our food. These are also known as priority food allergens. To obtain further information and knowledge on food allergens, please visit Common food allergens – Canada.ca.
Hero Certified Burgers takes all necessary precautions to reduce any potential contact or cross-contact with certain allergens. However, Hero Certified Burgers advises its customers to please take caution and to inform themselves of the contents of any prepared foods served and that Hero Certified Burgers cannot guarantee against any form of cross-contamination of allergens within its kitchen space.
Nutrition
Nutrition is a critical part of health and development. Hero Certified Burgers is committed to preparing real food made with real ingredients and fresh toppings. Hero Certified Burgers takes pride in the quality of its food and how it is brought to the table.
Please note, adults and youth (ages 13 and older) need an average of 2,000 calories a day, and children (ages 4 to 12) need an average of 1,500 calories a day. However, individual needs vary.
For information on Hero Certified Burgers’ nutrition per food menu item, please go to Our Menu and click any menu item of your choice.
Store Standards
Hero Certified Burgers is committed to ensuring its team is cooperative and compliant to regulatory requirements and setting a high standard for store operations, including industry standards and maintenance requirements.
Hero Certified Burgers’ operations team performs frequent store standard inspections to carefully evaluate health & safety, overall store cleanliness & hygiene, store maintenance, customer service, and product presentation.
Food Handling
Safe food preparation, storage and food handling is essential to the food industry. It is crucial that our external employees working a Hero Certified Burgers location obtain a valid food handler certification to ensure they are knowledgeable of personal hygiene & sanitation, cooking & storing food at appropriate temperatures and further safe food handling practices provided through training.
HANDWASHING
All restaurant team members follow handwashing best practices, and hand sanitizer is available for guests and Hero Certified Burgers team members.
CLEANING AND SANITIZATION
We have increased the frequency of cleaning and sanitization in all areas of our restaurants, especially high-contact areas.